At RJS Resourcing, we take pride in building partnerships that make a genuine difference, not only to our clients but to the individuals and communities they serve. One such partnership is with Havencare Homes and Support, a charity providing high-quality Supported Living and Learning Disability services across the South West, including Devon and Cornwall.
Understanding the Challenge
Like many health and social care organisations, Havencare was facing recruitment challenges, particularly for key management and interim roles. They needed to improve recruitment outcomes across several services and were seeking consistent, high-quality candidates to reduce reliance on agency staff and poor-fit hires. Above all, they needed a recruitment partner who could act quickly while truly understanding their values and service model.
Our Approach
Our partnership with Havencare began in early 2023. From the outset, we took the time to get to know the charity’s ethos, services, and team culture. This deeper understanding allowed us to match not only skillsets but also personalities and values, ensuring a better long-term fit.
Since then, we have successfully supported placements in critical roles such as Deputy Regional Lead, Registered Manager, Service Manager and interim leadership positions. Throughout the process, we maintained open, two-way communication, including feedback loops and adjustments based on hiring manager insights. Our clear and effective candidate promotion also enabled quicker, more confident decision-making.
Measurable Results
This partnership has led to some excellent outcomes:
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100% retention of placed candidates since early 2023
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Improved satisfaction with both permanent and interim recruitment
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Strong relationships built with Regional Leads and Deputy Regional Leads
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Recognition as Havencare’s go-to recruitment partner for key roles
Client Testimonial
We’re proud to share these kind words from Stacie Tresidder-Carthew, Area Manager at Havencare:
“Working with Darien has been an absolute pleasure. His expertise, customer-centric approach, and personal touch have consistently exceeded our expectations. Darien takes the time to understand our needs and delivers with quality and professionalism. His drive to promote his candidates is apparent and well delivered. I highly recommend Darien and RJS Resourcing for their exceptional service.”
A Partnership Built on Trust
We are delighted that our work with Havencare is having such a positive impact, not only on recruitment outcomes but on the lives of the people their services support. Our goal remains the same: to deliver recruitment with heart, integrity, and the highest standards of care. View the case study here.
If your organisation is looking for a recruitment partner that truly understands the healthcare and supported living sector, we would love to hear from you.